Privacy Policy

At Lal-akash Restaurant & Takeaway (https://lalakashcheam.co.uk/), your privacy is our priority. Whether you’re dining in, ordering takeaway, arranging food delivery, or browsing our website, we are committed to protecting your personal information and ensuring a safe experience.

We provide you with this information as we are required to do so under the EU General Data Protection Regulation (the GDPR).

Information We Collect

We collect personal details only when necessary, such as:

• When you place a food order online, by phone, or in person.
• When you make a booking or contact us directly.
• When you subscribe to promotions, offers, or customer feedback surveys.
• When you browse our website, where limited data is gathered through cookies.
• When you leave comments, reviews, or upload content on our site.

This information may include your name, address, email, phone number, order history, payment details, and any preferences you share with us.

Cookies and Analytics

Our website uses cookies to provide smooth online ordering and improve your browsing experience. Cookies are small files saved on your device that help us remember your preferences.

We also use Google Analytics to understand how customers use our website (pages visited, time spent, how you found us). This helps us improve our Indian restaurant in Sutton, takeaway services, and food delivery experience.

You can disable cookies in your browser, but some website features—such as ordering takeaway online—may not function correctly without them. To learn more, visit www.allaboutcookies.org.

How We Use Your Information

Your details are used to:

• Process and confirm your takeaway and delivery orders.
• Manage table reservations.
• Handle secure payments.
• Share important updates, promotions, and new menu items.
• Improve our restaurant services and customer experience.

We may share your information with trusted partners (e.g. payment processors or delivery providers) to complete your order securely. We will never sell your personal details.

Your Rights

You have the right to:

• Request a copy of the personal data we hold about you.
• Update or correct your details.
• Ask us to delete your information (unless required for legal reasons).
• Opt out of promotional emails at any time.

To exercise these rights, contact us at 📧 info@lalakashcheam.co.uk.

Third-Party Links

Our website may link to trusted platforms like delivery partners or review sites. Please note that this privacy policy applies only to Lal-akash Restaurant & Takeaway and not to external sites.

Data Retention

We keep your order history, contact details, and related information only as long as necessary for business, legal, or security purposes. Comments and reviews may be stored indefinitely to help improve customer experience.

Updates to This Policy

We may occasionally update this Privacy Policy to reflect changes in services or UK data protection law. Updates will be posted on this page.

Contact Us

For any questions about this Privacy Policy or how we handle your data, you can reach us at :

Lal-akash Restaurant & Takeaway

49–51 Station Way, Sutton, SM3 8SD

info@lalakashcheam.co.uk

0208 652 7552